Email Support
Contact us by email
Requests are reviewed in order on business days. Please email us from an address where you can receive our response.
admin@cloverdy.comKkamnyang Knight Support
Need help with
your adventure?
Tell us about login, purchase, account, or gameplay issues. Including the details below helps us investigate your request accurately.
How to Contact Us
Include These Details
What to include
- Your in-game user ID and nickname
- Device model, OS version, and game version
- When the issue occurred and steps to reproduce it
- A screenshot or video, if available
- For purchase issues, the product and store order number
Never send passwords, verification codes, or full payment details.
Frequently Asked Questions
Common questions
My previous data is missing after login.
Make sure the Google or Apple account is the same one previously linked to the game. Guest data may not be recoverable after reinstalling, so contact support before starting a new game.
I paid but did not receive the product.
Close the game completely and launch it again. If the product is still missing, send your user ID, product, purchase time, and Google Play or App Store order number. Do not purchase the same item again.
The game is stuck on a loading screen.
Restart the game on a stable connection and confirm that you have the latest version. If it continues, include the screen where it stops, the time, and your device information.
How can I delete my account?
Use Delete Account in the in-game settings. If you cannot access the app, see the account deletion guide.
Policies
Service policies
Review how we handle personal information and the terms that apply to the game.